FAQ IPTV
How to Use IPTV? FAQ IPTV Guide
What is IPTV?
IPTV stands for Internet Protocol Television. This means you can watch TV over the Internet, similar to streaming movies on Netflix. With IPTV, you don’t need cable TV.
Why our IPTV?
Our IPTV is a cheap option on the market and offers many advantages:
Over 28,000 regular and premium channels.
Over 300,000 movies and TV shows (VOD) in different languages.
No more expensive cable bills.
99.99% uptime.
Stable connection with no buffering and freezing (stable internet required).
100% satisfaction guarantee.
Better prices.
24/7 customer support.
VPN compatibility.
Supports SD, HD, FHD and 4K.
Free 24-hour trial.
Do you offer a trial version?
Yes, we offer a 24-hour trial. You can get the trial subscription code automatically from our website.
What are some of the basics of the IPTV system?
IPTV systems allow content to be sent from one broadcasting platform to multiple viewers at the same time. Video on Demand (VOD) is also possible. Access is via a set-top box and appropriate accessories.
Can I watch IPTV from anywhere in the world?
Yes, you can watch our IPTV from anywhere in the world. Make sure your internet speed is above 4 Mbps to watch the channels without any problem.
Is it possible to stream IPTV on multiple devices at the same time with just one subscription?
By default, our subscription does not support simultaneous streaming on multiple devices. However, we offer a special multi-device subscription. To upgrade, please contact our support team.
How much bandwidth does the IPTV stream use?
Our IPTV service uses modern H264 technologies for the best quality. Streams are typically around 8 Mbit in size. For HD channels, we recommend a connection speed of at least 16 Mbit.
Ethernet or WiFi?
We recommend using an Ethernet connection for the best resolution and smooth streaming experience, as WiFi can be prone to interference.
Is the content high quality?
Yes, we offer high quality through advanced network infrastructure and technologies to ensure a seamless streaming experience.
Recommended IPTV internet speed?
An internet speed above 4 Mbps is recommended for smooth streaming. For best quality, 4 Mbps download and 1 Mbps upload speed are ideal.
Which devices are supported?
Smart TVs
iboPlayer
BobPlayer
HotPlayer
RoomIPTV
VLC Player
Set Top Boxes (VU+, Dreambox, Enigma)
Android Boxes
Android Smartphones
How to use iboPlayer?
iboPlayer is a popular IPTV app. Download the app from your device’s app store, install it and enter the IPTV activation code you received from us, then you can enjoy all the channels and VOD content.
How to use BobPlayer?
How to use BobPlayer?
BobPlayer offers a user-friendly interface and supports many devices. Download the app, install it and enter the activation code we sent you. After that, you can stream all the content.
How to use HotPlayer?
HotPlayer is ideal for a smooth streaming experience. Download and install the app and enter the activation code we sent you to enjoy all the channels and VOD content.
How do I use RoomIPTV
RoomIPTV is versatile and supports many devices. Download the app, install it and enter the activation code we sent you. After that, you can enjoy all the content it offers.
What payment methods are available?
We accept:
Credit/debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Klarna
Sofort
Digital wallets (Apple Pay, Google Pay)
Bank transfers
Cryptocurrencies (Bitcoin, Ethereum)
Prepaid cards/vouchers
How do I get the subscription code after payment?
After payment, the subscription code will be sent to the email address provided during the payment process. Check your email inbox and spam/junk folder.
What is the typical response time for support tickets?
Response time is typically 1-2 hours. During periods of high demand, it may take longer.
Do you offer refunds?
Yes, refunds are available if you notify us within 2 days of purchase. We recommend using the free trial before making a paid subscription.
Does the subscription start immediately after payment?
Yes, the subscription starts immediately after successful payment and activation of the subscription code.
How do I renew my subscription?
Visit the pricing page, select the subscription you want, complete the payment and activate the renewed subscription with the details received.
How do I contact customer service?
For questions or assistance, you can call us at +351 938 820 329 or use the contact form on our website. We look forward to hearing from you and are happy to help you.
Is my purchase secure?
Yes, your payment is secure and encrypted. We use SSL certificates to ensure your information is protected.
